Please read these terms carefully before using kokowd services. By registering and using our platform, you agree to be bound by these terms and conditions.
These Terms and Conditions (the "Terms") constitute a legally binding agreement between you ("you", "your", "User", or "Player") and kokowd ("we", "us", "our", or "the Platform"), governing your access to and use of the kokowd online betting platform, website, mobile applications, and all associated services (collectively, the "Services"). By creating an account, accessing the website at https://kokowd.cam, or using any of our Services, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
If you do not agree with any provision of these Terms, you must immediately cease all use of the kokowd platform and refrain from registering an account. Your continued use of the Services following any amendments to these Terms constitutes your acceptance of the modified terms. We reserve the right to modify, amend, or update these Terms at any time without prior notice, and such changes will become effective immediately upon posting on our website. It is your responsibility to review these Terms periodically to stay informed of any updates.
Online gambling involves financial risk and may not be legal in all jurisdictions. You are solely responsible for ensuring that your use of kokowd complies with all applicable laws in your jurisdiction. kokowd operates internationally and services are provided from outside Indonesia. Players must be 21 years of age or older to participate.
For the purposes of these Terms, the following definitions shall apply:
To register an account with kokowd and use our Services, you must meet all of the following eligibility criteria:
To create an account, you must provide accurate, current, and complete information as requested during the registration process, including but not limited to your full legal name, date of birth, residential address, email address, phone number, and preferred payment method. You agree to maintain and promptly update your account information to ensure it remains accurate and complete at all times. Providing false, incomplete, or misleading information constitutes a material breach of these Terms and may result in immediate account suspension or termination without prior notice.
Each User is permitted to register only one account with kokowd. Creating multiple accounts, duplicate accounts, or accounts using false identities is strictly prohibited and will result in closure of all associated accounts and forfeiture of any balances or winnings. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account. You must immediately notify kokowd of any unauthorized use of your account or any other security breach.
kokowd is committed to preventing fraud, money laundering, and underage gambling. As part of our compliance obligations, we require all Users to complete a Know Your Customer (KYC) verification process before processing withdrawal requests. You may be asked to provide copies of government-issued identification documents (such as your Indonesian National Identity Card or KTP), proof of address (such as a recent utility bill or bank statement), and a selfie photograph holding your identification document.
The KYC verification process typically takes between 1 and 24 hours to complete. During this period, your account may be subject to restrictions, including limitations on withdrawal capabilities. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension or closure. All personal information submitted during KYC verification is handled in accordance with our Privacy Policy and is stored securely using industry-standard encryption protocols.
kokowd will never ask you to provide your password via email, phone, or any other communication channel. Always access your account directly through our official website https://kokowd.cam and never through third-party links.
kokowd supports deposits via major Indonesian banks including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon. We also accept popular Indonesian e-wallet services such as OVO, DANA, and GoPay. All deposits must be made in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000, and the maximum deposit amount may vary depending on your chosen payment method and account verification level.
Deposits made via Indonesian bank transfer during banking hours (typically 08:00-21:00 WIB, Monday through Friday) are usually credited to your account instantly or within 15 minutes. Deposits made outside banking hours or on weekends and public holidays may take up to 24 hours to process. E-wallet deposits are typically processed instantly. kokowd does not charge any fees for deposits; however, your bank or payment provider may impose their own transaction fees.
All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited. You confirm that all funds deposited into your kokowd account are derived from legitimate sources and do not originate from criminal activities, money laundering, terrorist financing, or any other illegal activity. kokowd reserves the right to request additional documentation regarding the source of your funds at any time, and failure to provide such documentation may result in account suspension and forfeiture of funds.
You may request a withdrawal of your account balance at any time through your account dashboard, provided that your account has been fully verified through the KYC process. Withdrawals must be made to a bank account registered in your name that matches the name on your kokowd account. The minimum withdrawal amount is Rp 100,000. Withdrawal requests are typically processed within 1 to 24 hours, depending on the time of submission and verification status.
Withdrawals requested during Indonesian banking hours are prioritized and often completed the same business day. Weekend and holiday withdrawal requests are processed on the next business day. kokowd does not charge withdrawal fees; however, your receiving bank may impose fees for incoming transfers. All withdrawals are subject to standard security checks and verification procedures to ensure account security and compliance with anti-money laundering regulations.
Before requesting a withdrawal, you must complete any applicable wagering requirements associated with bonuses or promotional offers. Withdrawal requests may be delayed or declined if there are outstanding bonus wagering requirements, pending investigations, or incomplete KYC verification. In cases where fraudulent activity or breach of these Terms is suspected, kokowd reserves the right to withhold withdrawal processing pending investigation and may permanently freeze the account and forfeit all funds.
kokowd offers various bonuses and promotional offers to both new and existing Users, including welcome bonuses, deposit match bonuses, free bets, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum odds requirements, time limits, and eligible games or bet types. These specific terms are clearly stated in the promotional materials for each offer and must be read carefully before claiming any bonus.
Bonuses are intended for recreational players only and may not be abused for guaranteed profit strategies, arbitrage betting, or other forms of bonus abuse. kokowd reserves the right to void bonuses, cancel winnings, and suspend or close accounts found to be engaging in bonus abuse or fraudulent activity. Unless otherwise stated, only one bonus can be active on an account at any given time, and you must complete the wagering requirements of your current bonus before claiming a new one.
Most bonuses are subject to wagering requirements (also known as rollover or playthrough requirements), which specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before the bonus funds convert to withdrawable cash. For example, a Rp 500,000 bonus with a 10x wagering requirement means you must place bets totaling Rp 5,000,000 before you can withdraw any winnings derived from the bonus.
Not all bets contribute equally to wagering requirements. Specific contribution percentages and eligible games are stated in each bonus's terms. Wagering requirements must be completed within the specified time period (typically 30 days from bonus activation) or the bonus and any associated winnings will expire and be removed from your account.
All sports bets placed on kokowd are subject to our comprehensive sports betting rules, which cover bet settlement, void bets, postponed or cancelled events, and other specific scenarios. For football betting (also known as bandar bola or soccer betting), bets are settled based on the official result at the end of regular time (90 minutes plus stoppage time) unless otherwise stated. Extra time and penalty shootouts do not count unless explicitly included in the bet type.
Asian handicap bets (known as voor bola in Indonesian betting circles) and Over/Under bets are settled based on the final score after regular time. In cases where a match is abandoned, postponed, or cancelled, bet settlement follows our official sports rules, which may result in bets being voided and stakes returned. It is your responsibility to review our complete sports betting rules before placing any wager.
All casino games, live dealer games, and slot machines available on kokowd are provided by licensed third-party game suppliers and operate on certified Random Number Generator (RNG) systems that have been independently tested for fairness. Each game has specific rules, payout tables, and return-to-player (RTP) percentages, which are available within the game interface or upon request from customer support.
Maximum bet limits may apply to certain games or during specific bonus promotions. Exceeding these limits may result in voiding of bets and confiscation of winnings. Any attempt to manipulate game outcomes, exploit software vulnerabilities, or engage in fraudulent betting patterns will result in immediate account closure and forfeiture of all funds.
kokowd offers togel (Indonesia's traditional numbers lottery) betting markets where Users can wager on the outcome of official lottery draws. All togel bets are settled based on the official results published by the respective lottery operators. In cases of disputed results or technical issues with official draws, kokowd reserves the right to void bets and return stakes.
The following activities are strictly prohibited on the kokowd platform and constitute material breaches of these Terms:
kokowd reserves the right to immediately suspend or permanently close any account suspected of engaging in prohibited activities, without prior notice or refund of account balance. In cases of serious fraud or criminal activity, we may report the matter to relevant law enforcement authorities.
kokowd provides its Services on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. While we strive to ensure the accuracy of odds, game results, and platform functionality, we do not guarantee that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.
To the maximum extent permitted by law, kokowd, its directors, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services, including but not limited to loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages. Our total liability to you for any claims arising from these Terms or your use of the Services shall not exceed the total amount you have deposited into your account during the 90 days preceding the claim.
You acknowledge and agree that all betting involves risk and that you may lose money. You are solely responsible for your betting decisions and kokowd is not responsible for any losses you incur while using the Services. We strongly encourage all Users to gamble responsibly and never wager more than they can afford to lose.
kokowd is committed to promoting responsible gaming and preventing gambling-related harm. We provide various tools to help you maintain control over your gambling activities, including deposit limits, session time reminders, self-exclusion options, and reality checks. If you believe your gambling is becoming problematic or affecting your personal life, finances, or mental health, we strongly encourage you to seek help.
Our Responsible Gaming page provides detailed information about setting limits, recognizing problem gambling signs, and accessing professional support services. You may request temporary account suspension or permanent self-exclusion at any time by contacting our customer support team. During self-exclusion periods, you will not be able to access your account or place any bets. For more information, please visit our Responsible Gaming page.
kokowd is committed to protecting your personal information and privacy. All data collected during registration, identity verification, and platform usage is processed in accordance with our Privacy Policy and applicable data protection laws. We employ industry-standard security measures, including SSL encryption, to protect your data from unauthorized access, disclosure, or misuse.
We may share your information with payment processors, identity verification providers, and regulatory authorities as necessary to provide our Services and comply with legal obligations. We will never sell your personal information to third parties for marketing purposes. For complete details on how we collect, use, and protect your data, please review our Privacy Policy.
These Terms and any disputes arising from or relating to your use of kokowd shall be governed by and construed in accordance with international gaming industry standards and principles of fairness and equity. In the event of any dispute between you and kokowd, you agree to first attempt to resolve the matter informally by contacting our customer support team at [email protected].
If the dispute cannot be resolved through customer support, you agree to submit the matter to binding arbitration in accordance with international arbitration rules. You waive any right to participate in class action lawsuits or class-wide arbitration against kokowd. Any arbitration proceedings shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties.
kokowd reserves the right to modify, amend, or update these Terms at any time without prior notice. Changes become effective immediately upon posting on our website. Continued use of the Services following any amendments constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates. If you do not agree with any changes, you must immediately cease using the Services and may request account closure.
If you have any questions, concerns, or complaints regarding these Terms or any aspect of our Services, please contact our customer support team:
Our customer support team is dedicated to providing prompt, professional assistance with all inquiries related to account management, payment processing, technical issues, and responsible gaming resources.
By creating an account and using kokowd Services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. You also confirm that you meet all eligibility requirements, including being at least 21 years of age and a resident of a jurisdiction where online gambling is permitted.
All players undergo KYC verification to ensure a secure and compliant betting environment.
Clear terms, certified RNG games, and transparent settlement rules for all betting products.
Indonesian-speaking customer service available around the clock to assist with any questions.
Comprehensive tools and resources to help you maintain healthy gambling habits.
Visit our FAQ page for quick answers or read our other policies for more information